Frequently Asked Questions

kayaliperfume.us is an authorized reseller of Kayali Fragrances. All products are genuine Kayali Eau de Parfum sourced from authorized distribution channels.

US orders typically arrive within 3–5 business days. International orders take 7–14 business days depending on the destination country. Express options are available at checkout.

We ship to over 100 countries worldwide. Shipping costs and estimated delivery times are shown at checkout based on your delivery address.

We accept returns within 30 days of purchase on unopened, unused items in original packaging. Contact our customer service team to initiate a return.

Yes — every fragrance we sell is 100% authentic Kayali Eau de Parfum. We source exclusively from authorized Kayali distribution channels.

You will receive a tracking number by email once your order ships. You can also use our Track Order page to check the status of your delivery.

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and Apple Pay. All transactions are secured with 256-bit SSL encryption.

Orders can be modified or cancelled within 2 hours of placement. Please contact our customer service team immediately if you need to make changes.